Privacy Policy

Mukumbu Luxury Properties ("we", "us") respects your privacy. This policy explains how we collect and use personal data when you use this website, in line with Kenya's Data Protection Act, 2019.

Information we collect

When you submit an enquiry, viewing request, consultation request or contact form, we collect the details you provide — such as your name, phone number, email address, and information about the property or service you're interested in. If you contact us on WhatsApp or by phone, we receive the information you share there.

We may also collect limited technical information, such as pages visited, to understand how the website is used and to keep it secure.

How we use your information

• To respond to your enquiry and arrange viewings or consultations
• To share property information relevant to your request
• To provide our sales, letting and advisory services
• To meet legal and regulatory obligations

We do not sell your personal data.

Sharing

We share your information only where necessary to provide our services — for example, with a property owner or their representative when arranging a viewing, or with service providers who host our website and data on our behalf under appropriate safeguards.

Retention

We keep personal data only for as long as needed for the purposes above, or as required by law.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may object to its processing. To make a request, contact us on +254 704 608 513 or info@mukumbuluxuryproperties.co.ke.

Contact

Mukumbu Luxury Properties, Galana Plaza, Nairobi, Kenya.